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Showing posts from April, 2012

Email Protocols

Email Protocols Summary of Advantages and Disadvantages The main differences between IMAP, POP3 and HTTP are that IMAP leaves your messages on the server, POP3 email allows you to download you email and it can be deleted from the server. Both require a mail program to use and are platform independent. SMTP is used to send email. Finally, HTTP allows for a user to send and receive email using a web service. Advantages of using IMAP or that you can receive email on any computer, but it is slower. POP3 is much faster and uses less server space, but it works on one computer. Mail Component Desc. Send /Rec. Mail Client Acct. Access Message Location SSL Resource Microsoft Exchange Server Centralized server to administer mail services in a company Server of a client-server developed by Microsoft that utilizes their infrastructure products including mail, calendar, contacts, etc.J.miller Send and Receive mail Runs on Web Server Ma

Remote Management

Remote Management Summary description of problem:     The purpose of remote desktop management is to be able to access computers or other devices remotely to configure, sync, update, install software or patches,  fix or support users on remote computers. The most common software used on Macs is Apple Remote Desktop (ARD) and on Windows, Windows Remote Support. Other remote management software include Real VNC, Chicken VNC, WebEx, GotoMeeting, and JoinMe.  But with any software there are both problems and solutions. Problems associated with remote management include computers sleeping, logging out, shutting down, having broken connections, and privacy.  If the software is not working due to configuration changes, firewall issues or there is a loss of network/ Internet connection then issues, though small, will not be able to be addressed. In addition, working on computers remotely also means that you are unable to see indicator lights to help diagnose issues, especially if the compute